Management of Emotions Assignment Example | Topics and Well Written Essays - 1000 words

Management of Emotions - Assignment Example The present research has identified that fine tune of communication with guaranteed attention for proper evaluation of the situations pertaining to operational activities ensures smooth administration of the individuals in the organisation without giving scope for interpersonal conflicts. As every organisation is a place for diversified distribution of people from various spheres of professional and emotional qualities, the managers are required to make an overview of their own emotions as a comparison with the emotions of others and manage them to be driven in a productive way. Leaders are expected to ask themselves how well their emotions are managed.   Stakeholders involving in a conflict are expectant of proper concern of the negotiator; therefore, the manager has to assess his level of efficiency in passing the message and learn tactics for improvement as necessary for the changing situations as well as the parties involved in a conflict.   Hence it is necessary for the lead er to develop certain principles of communication. According to Conflict Research Consortium (USA), managing emotions is possible if the speaker recognises the emotions, determines the sources of the conflict, talks about feeling of both parties, expresses feelings in a non-confrontational way, acknowledges the legitimacy of the opponents feelings, controls emotional outbursts, uses symbolic gestures and chooses a conflict resolution mechanism all in an appropriate manner relevant to the context. (â€Å"Managing strong emotions†). A clearly transparent and mutually interactive platform set by the speaker eventually helps in negotiating almost every dispute in an amicable way. Discerning employee emotions is an important affair for the leadership in the present trend of corporate business. The success of majority of present day managements is directly associated with their ability to work out better plans of emotional management. In my personal view, personal conflicts with an ascending tendency badly affect the functioning of the management. Lee identifies the five reasons for distinguishably ascertaining emotional conflicts as they affect intellectual capital, customer service, organisational representativeness, productivity and employee attention and retention. I assume that an assessment of emotional states of people is easy if they are carefully observed within and outside the organisational frame. According to Jaworski, â€Å"Simple examples of our pattern-discerning abilities include our ability to discern other people’s emotional states through facial and vocal expressions† (Jaworski, 332). As I observed from the formative behavior of the people as a relationship with their professional requirements, majority of the emotionally disturbed persons are consolidated with reckless or lackadaisical responses, frustrated movements and indifferent opinions. Most of their worries were related to esteem needs which required personal consolation and motivation. When I observe the change of expressions, I confirm the view that the opposite person requires a considerable amount of moderation and design a pattern to effectively address his complaints. Recently, I had and experience of emotional outbreak of a store manager at a team of supervisors of the production unit regarding their irresponsible nature toward wastage. The argument grew violent and it almost reached the stage of verbal abuse when the supervisors challenged to call for strike. What all I could do was to immediately talk to either party in my chamber and resolve the issue. The supervisors were

Literature Review aboutsociocultural and economic impacts of the Essay

Literature Review aboutsociocultural and economic impacts of the development of tourism in China - Essay Example How China manages this new influx of tourism will determine what effects it will have on the country and its people. According to People's Daily (25 November 2002), Humen is a town located in south China in Guangdong Province with a population of over 700,000. In recent years, Humen has become the center of "a booming garment industry" (People's Daily 2002). Since 1996, The China Humen International Garment Trade Fair "has attracted the attention of garment enterprises from countries including the United States and France" (People's Daily 2002). Through the garment trade, Humen is growing economically, which means that, like other areas of China, they are improving their economies and receiving tourists. Humen will have to deal with many of the same questions and issues with which all of China must deal as tourism, industry, and trade continue to grow. The socio-cultural and economic impact of growth and tourism in Humen and other areas of China are not separate issues. The two are, in fact, intertwined, and one affects the other. According to Andrew Watson (1999) in his paper presented to The Leadership Conference of Conservancy and Development, the issue of growth and development in all provinces in China must be viewed from both the economic and cultural contexts. Watson (1999) feels that some of the policies of the government in China have been favorable to economic development. As economic life improves in China, so will cultural life, as some of the regional disparities between provinces begin to disappear. On the other hand, Oakes (2000) warns that rather than alleviate some regional rivalries, economic development and tourism could lead to regionalism in some of the provinces. His belief is that places like Humen may "scale up" more local, place-based identities creating even more "provincial culture" (Oakes 2000, p. 669). The danger here is that the efforts of one area to increase its economy and attractiveness as a tourist destination will undermine cooperation between provinces. In addition, he says, " 'local' and the 'regional' are now regarded as more salient scales for asserting cultural identity than the nation-state" (Oakes 2000, p. 670). In many ways, it would no longer be the government of China identifying what is "Chinese," but it would be the individual provinces creating their own separate cultural identity. Places like Humen, which has developed its economy through the garment industry, have also become attractive to tourists and business visitors. One of the things that people find when they visit Humen, as well as other provinces in China, is that its "cultural heritage is a resource, an asset" (Zheng 2000). When visitors discover the cultural richness of Humen and the other towns and provinces in China, these areas become tourist destinations. While this is good for the economy, it creates other difficulties for the local and national governments. Trevor and Li (1998) have examined both the positive and negative effects of the increase in tourism in China from international, national, and provincial perspectives. According to the study they have done, Trevor and Li (1998) note that in order for these areas to remain desirable to tourists, it will be the responsibility of the Chinese government to make certain that the